Organization: First Step Autism Center (FSAC)
Location: Lahore, Pakistan
Position Type: Onsite, Full-Time
Special Note: First Step Autism Center is an all-female organization. Female candidates are highly encouraged to apply.
About First Step Autism Center:
First Step Autism Center is a dedicated and compassionate facility committed to providing high-quality, evidence-based intervention and support for children with autism and their families. We foster a nurturing, all-female environment where our team and clients can thrive.
Position Overview:
We are looking for a dynamic and creative Admin & Social Media Coordinator to be the voice and the operational engine of our center. This role is perfect for an organized individual with a passion for storytelling and community building. You will be responsible for managing our day-to-day administrative operations while strategically developing and executing our social media presence to raise awareness, engage with families, and build our brand.
Key Responsibilities:
1. Social Media Management & Digital Presence (Primary Focus):
- Develop and execute a comprehensive social media strategy across platforms like Facebook, Instagram, and others to increase engagement and reach.
- Create, schedule, and publish high-quality, compelling content (graphics, reels, stories, posts) that tells our story, educates the community, and highlights our center’s success.
- Use Basic Canva skills to design visually appealing graphics, infographics, and marketing materials.
- Leverage tools like ChatGPT for content ideation, crafting compelling captions, and brainstorming campaign ideas.
- Monitor social media channels, respond to comments and messages in a timely and empathetic manner, and foster a supportive online community.
- Track social media analytics and report on performance to refine strategy.
2. Administrative & Client Coordination:
- Professionally handle all client calls and emails, serving as the first point of contact with warmth and professionalism.
- Manage session scheduling for therapists and clients, ensuring a smooth daily operation.
- Coordinate and conduct new admission parent meetings, providing a welcoming and informative experience for prospective families.
- Maintain organized client records and provide general office management support.
3. Financial Management:
- Perform essential bookkeeping using Zoho Books, including generating invoices, tracking payments, and managing expenses.
- Utilize Microsoft Office (especially Excel) for maintaining financial logs and creating simple reports.
4. Process Improvement:
- Identify opportunities to create and automate processes for both administration and marketing (e.g., automated email responses, social media scheduling, data collection forms).
Must-Have Qualifications & Skills:
- Proven experience in social media management (managing professional accounts, content creation, and community engagement).
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Hands-on experience with Zoho Books for basic bookkeeping.
- Confident Canva skills for graphic design.
- Excellent written and verbal communication skills, with an ability to adapt tone for different platforms and audiences.
- Strong organizational skills and the ability to manage multiple tasks simultaneously.
- A creative and proactive mindset with a passion for digital storytelling.
Good-to-Have Qualifications:
- Experience in the education, healthcare, or non-profit sector.
- Familiarity with using AI tools like ChatGPT for content creation and productivity.
- Basic knowledge of social media advertising and analytics.
- Experience with scheduling tools like Meta Business Suite, Hootsuite, or Buffer.
What We Offer:
- A meaningful career where you can directly impact our community and build our brand.
- A supportive, all-female environment that values creativity and initiative.
- A diverse role that blends creativity with operational management.
- Competitive compensation and opportunities for professional growth.
How to Apply:
Interested candidates are requested to submit apply through this link: https://forms.gle/fPcCZGZiqNXXNHtS7
Please also include links to or examples of social media profiles or campaigns you have managed.
Use the Job Title: “Application: Admin & Social Media Coordinator”.
First Step Autism Center is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.